How to order?

If you are visiting our website for the first time, we recommend subscribing to our Telegram channel. There, we publish all announcements regarding pre-orders, as well as the date and time of sales launches.

We operate on a pre-order basis. This means that our collections are only available during specific periods. If an item is marked as "sold out," the current pre-order phase has already closed. We always publish information about new sales launches in advance on our Telegram channel.

⚠️ Important note:

After the pre-order phase is completed, the items go into production.

Production time can take several months, usually between 2 and 4 months, as all Christmas tree ornaments are handmade and produced in small batches.

Shipping


  • All orders are shipped with DHL

  • Free shipping within Germany for orders over €200

  • For orders under €200, shipping costs within Germany are €5.90

  • We also ship to other EU countries; shipping costs are €25

Ordering process in the online shop

After the sales launch is announced on our Telegram channel, the Christmas tree ornaments will be available for pre-order in our online shop.

The ordering process is similar to that of a typical online shop:


  • Add products to the shopping cart

  • Provide the correct delivery address

  • Select the desired payment method

We accept PayPal, Klarna, bank transfer, and credit cards.

After successful payment, you will receive an automatic email with the order confirmation.

Once your order has been packed and handed over to the shipping service provider, you will receive another email with the tracking number.

Secure Packaging & Returns

We pack our Christmas tree ornaments with the utmost care, so transit damage is extremely rare. Detailed information on returns and guarantees can be found in our return policy.

If you have any questions, you can always reach us at:

info@chriorn.de

Finally

Now, you own very special Christmas tree ornaments.

We would be delighted if you would share a review with us after receiving your order.

If you are still unsure, please take a look at the reviews from our customers who have already purchased ornaments from our manufactory ✨